ArticleAuthors: Diana K. Wakimoto (2022)
Internal communication—communication among those working
in the library—is vital to the engagement, success, and
functioning of library employees and departments. However,
it has received far less attention than external communication
(e.g., promotional and outreach efforts to the academic community).
This exploratory study surveyed academic libraries in
the United States to determine common themes and potential
ways to improve internal library communication. Recurring
themes around challenges and effectiveness of internal communications
remained consistent, regardless of library size or
librarian role. 
