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Title: Tour Guiding
Issue Date: 2006
Publisher: Commonwealth of Learning
Abstract: Unit 1 – Introduction to Tourism-Unit 2: The Tourism System-Unit 3: Developing Effective Communication Skills for Tour Guides-Unit 4: Customer Care-Unit 5: Tour Guiding-Unit 6: Health, Safety and Security Procedures-Unit 7: Legal and Ethical Issues in Tour Guiding
URI: http://elib.hcmussh.edu.vn/handle/HCMUSSH/137411
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