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dc.contributor.authorHeewon Chavi
dc.contributor.authorJee Won Suhvi
dc.contributor.authorJangyul Robert Kimvi
dc.date.accessioned2024-12-03T07:42:07Z-
dc.date.available2024-12-03T07:42:07Z-
dc.date.issued2015-
dc.identifier.citationAsian Journal of Communication. - 2015. - Vol.25, No.3. - P.307 - 326vi
dc.identifier.urihttp://elib.hcmussh.edu.vn/handle/HCMUSSH/141289-
dc.description.abstractBased on issue ownership theory, this study identifies the effects of issue obtrusive-ness, issue congruence, and crisis response strategies on the level of acceptance of crisis communication messages employing 2 × 2 × 3 (issue obtrusiveness × issue congruence × response strategies: scapegoat, justification, reminder) experimental research. Two large Korean business groups (Hyundai and SK) were selected. There was a main effect in crisis response strategies and a three-way interaction effect. A crisis communication message was effective when a corporation owns congruent and unobtrusive issues. Implications for public relations research and practices were discussed.vi
dc.language.isoenvi
dc.publisherDepartment of Communication and Media, Ewha Womans University, Seoul, Republic of Koreavi
dc.subjectIssue ownershipvi
dc.subjectIssue congruencevi
dc.subjectIssue obtrusivenessvi
dc.subjectCrisis commun-icationvi
dc.subjectCrisis response strategyvi
dc.subjectPublic relationsvi
dc.titleThe effect of issue obtrusiveness, issue congruence, and response strategies on the acceptance of crisis communication messagesvi
dc.typeArticlevi
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