Item Infomation
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Janelle Barlow | |
| dc.date.accessioned | 2022-07-11T23:32:22Z | - |
| dc.date.available | 2022-07-11T23:32:22Z | - |
| dc.date.issued | 2010 | |
| dc.identifier.uri | http://elib.hcmussh.edu.vn/handle/HCMUSSH/41328 | - |
| dc.format.extent | 159 tr. | |
| dc.language | vie | |
| dc.publisher | Nxb. Trẻ | |
| dc.subject.ddc | 658.8343 | |
| dc.title | Nghệ thuật chinh phục khách hàng | |
| dc.title.alternative | A complaint is a gift : recovering customer loyalty when things go wrong | |
| dc.contributor.translator | Thanh Tuyền | |
| dc.contributor.translator | Tâm Hằng | |
| Appears in Collections | Sách tham khảo | |
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