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dc.contributorPatricia Layzell Ward
dc.contributor.authorEdward Dudley
dc.date.accessioned2022-07-12T13:52:56Z-
dc.date.available2022-07-12T13:52:56Z-
dc.identifier.citationJournal of Lib and Information Science. - 2002. - Vol. 34, no. 1 (Mar. 2002), p. 58 - 59.
dc.identifier.urihttp://elib.hcmussh.edu.vn/handle/HCMUSSH/47525-
dc.format.extent2 tr.
dc.languageeng
dc.subjectĐánh giá chất lượng dịch vụ-
dc.subjectLibrary Trends-
dc.subjectMeasuring service quality-
dc.subjectXu hướng thư viện-
dc.titleBook Review: Measuring service quality, Library Trends, Spring 2001, 50(1)
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